|Photo by: Renjith Krishnan|
The email attempted to explain a technical issue and how this person and their team would fix the issue. Sounds simple enough, right? Have you ever asked a first grader to explain how something works? It read kind of like that. The whole message was probably two sentences, mostly due to lack of punctuation, but it was amazing how many varying tenses were packed in there. Some words seemed to have been left out entirely, with fragmented concepts connected by a never-ending stream of "ands."
Did I mention the font varied in color every few words for no discernable reason?
This message showed me how much our daily written communication can reflect on ourselves as writers. Sure, I make spelling and grammar mistakes, but you can bet if I'm sending out a mass email to multiple departments, I am spell-checking, proofing and sending that email in an approved and readable font (in the same color). Since I started writing fiction, I view my office communication in a new way. Is this the best and easiest way to say this? Am I over explaining? Can I edit this down from 8 sentences to 4, or break up the text so it's easily readable?
Have you ever read work communication that was so bad you save it to your personal archive to look back on later? Or, have you committed the crime of sending the UNFORGIVABLE EMAIL?